Colabs
How-to guide

Register a visitor ahead of time

Expecting a guest at Colabs? Register them in the app before they arrive. Choose the type of visit and when it happens, add their details, and they'll receive their visit code by email.

Scroll to walk through it ↓
01 Home

On the home screen, tap Visit Requests under Services.

02 New request

Your visits are listed here. Tap + at the top right to register a new one.

03 Unit

Your unit is already filled in. Tap it only if you have more than one.

04 Visit category

Tap Visit Category.

05 Choose a category

Pick the type of visit. Event visits last up to 6 hours, Normal/Booking visits up to a day.

06 Arrival

Starts is set to now. Tap the date or time to change when your visitor arrives.

07 End time

Under Ends, tap the time and scroll the wheel to when the visit is over.

08 Add visitors

Tap Add Visitors.

09 Choose visitors

Tick visitors you've saved before, or tap New Visitor to add someone new.

10 Name & email

Enter their name and email. Their visit code is sent to this address.

11 ID type

Under Identification, choose the ID type: National ID, Residency or Passport.

12 Issuing country

Tap Issuing Country, search for it and select it.

13 ID number

Type the ID number. A green tick confirms it matches the ID type and country.

14 Save

Tap Save. The visitor is saved for next time. Tick them and tap Done.

15 Purpose

Optional: add a visit purpose, such as Project meeting.

16 Submit

Tap Submit at the top right to send the request.

17 Track visits

Your visit shows under Upcoming and moves to Past once it's over.

18 Saved visitors

The people icon opens your saved visitors, so regular guests can be picked in one tap.