Expecting a guest at Colabs? Register them in the app before they arrive. Choose the type of visit and when it happens, add their details, and they'll receive their visit code by email.
On the home screen, tap Visit Requests under Services.
Your visits are listed here. Tap + at the top right to register a new one.
Your unit is already filled in. Tap it only if you have more than one.
Tap Visit Category.
Pick the type of visit. Event visits last up to 6 hours, Normal/Booking visits up to a day.
Starts is set to now. Tap the date or time to change when your visitor arrives.
Under Ends, tap the time and scroll the wheel to when the visit is over.
Tap Add Visitors.
Tick visitors you've saved before, or tap New Visitor to add someone new.
Enter their name and email. Their visit code is sent to this address.
Under Identification, choose the ID type: National ID, Residency or Passport.
Tap Issuing Country, search for it and select it.
Type the ID number. A green tick confirms it matches the ID type and country.
Tap Save. The visitor is saved for next time. Tick them and tap Done.
Optional: add a visit purpose, such as Project meeting.
Tap Submit at the top right to send the request.
Your visit shows under Upcoming and moves to Past once it's over.
The people icon opens your saved visitors, so regular guests can be picked in one tap.